By February 24, 2017

Social Analytics – FAQ

Need more clarification for our Social Analytics? You've come to the right place.

Why can't I log into my account?

As of 2017, ShareThis has deprecated from the use of legacy accounts (publisher keys) in order to gain access to share buttons. We have since introduced our brand new platform that allows you to keep track of your custom share buttons via platform login.

How do I find my Property ID?

Learn what a Property ID is and the best way to finding it within your Platform account.

How Share Counter Values Work

For count services, ShareThis uses our own proprietary count service — not the native share count API. For example, we’re not counting all the shares of a given URL to Facebook/Twitter; we’re counting the shares that came through the Twitter ShareThis button.